Who We Are and Why We Started This
Our Story
We got tired of seeing people leave doctor’s appointments feeling unheard, rushed, and confused about their options. So we built something different.
Holistic Alternative Care (HAC) is an Indigenous-owned telehealth clinic where AHPRA-registered doctors actually take time to listen. Our team combines over a decade of mental health expertise with a genuine understanding that everyone deserves respectful, culturally safe healthcare.
Whether you’re dealing with chronic pain that won’t quit, anxiety that’s affecting your daily life, or sleep problems that leave you exhausted, our doctors sit down (virtually) and have real conversations about what’s actually going on and what options might help.
We believe healthcare should feel like talking to someone who gets it, not like being processed through a system. That’s why every consultation feels more like a thoughtful conversation with a trusted practitioner who has time to understand your story.
As an Indigenous-owned practice, we bring cultural understanding and respect to every interaction. We know that good healthcare happens when people feel safe, heard, and valued for who they are.
Accessible Care, Australia-wide
We’re here for you. Our telehealth service is friendly, supportive and centred on what matters most—your health and well-being.
Your Dedicated Healthcare Team
Connect with an AHPRA-registered doctor who guides you through every step of your health journey. Receive clear advice, timely answers to your questions and ongoing support whenever you need it.
Flexible Appointment Times
Book a telehealth consultation that suits your schedule—early mornings, evenings or same-day appointments available. Our easy-to-use booking system helps you find the right time without the usual wait.
Your Health Partner
We pair you with the same doctor for each visit, ensuring they know your history. This continuity means less repetition, more personalised advice and a clinician who truly understands you.
Patient-Centred Care
Enjoy thorough, respectful telehealth consultations with our AHPRA-registered doctors. We listen to your concerns, honour your preferences and keep all discussions strictly confidential.
Why Our Patients Choose Us
Built on Mental Health Experience
With more than a decade of mental health care experience, our clinicians offer telehealth appointments. We listen carefully and understand your needs to help develop suitable management strategies.
Personalised Care, Not One-Size-Fits-All
Your management plan is designed around your unique circumstances, lifestyle and health goals. Together, we explore care pathways to support your wellbeing.
Accessible Care, From Anywhere
Access a qualified doctor from anywhere in Australia via secure telehealth. You’ll receive confidential, respectful care without leaving your home.
Transparent Pricing with No Hidden Fees
Initial Consultation
A detailed discussion to understand your concerns and health background.
$90.00
Includes:30-minute video consultation with an authorised doctor.
Collaborate on a personalised management plan.
Discuss issues like pain management, sleep difficulties or anxiety.
Follow-Up Consultation
Ongoing support to maintain your health plan.
$49.00
Includes:20-minute check-in
Prescription renewals or referrals as needed.
Refine your personalised care plan.
Transfer Consultation
Dedicated session to integrate your existing care plan.
$69.00
Includes:30-minute care review session.
Effortless transfer of records.
Review and update existing plan.
Address any new health concerns.
Health & Wellbeing Insights
Ready to Have a Real Conversation About Your Health?
Book your consultation today. Your doctor will take the time to understand your situation and explore what options might work for you.
No rushing. No judgement. Just genuine care.
Your Questions Answered
Are your doctors actually qualified?
Yes, all our doctors are fully AHPRA-registered with over a decade of mental health experience.
Will I see the same doctor each time?
Yes. You get one dedicated doctor who knows your history – no repeating your story to strangers.
What happens after my first consultation?
Your dedicated doctor provides ongoing support through follow-up consultations to monitor progress and adjust your care plan.